Shipping and Return
Welcome to iEV, where simplicity meets professionalism. Our commitment is to streamline your experience without drowning you in complicated rules and intricate details.
Recognizing the significance of timely product delivery, iEV dedicates every effort to expedite order processing. Anticipate the arrival of your order within 1-5 business days, contingent upon the proximity to our distribution canters.
Key details to note:
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Free Shipping Threshold: Enjoy free shipping on orders exceeding $200 + GST. （exclude tyre orders）
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Delivery Time: The exact delivery time within the day hinges on the routing schedule of the freight company.
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Order Placement: Orders completed on our website by 3.30 pm Brisbane time, Monday to Friday, will be dispatched on the same day. Orders submitted after this cut-off time will be processed the following day.
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Suburban Reclassification: Please be advised that suburbs may undergo reclassification during our promotional and advertising periods.
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Delivery Address Requirement: To facilitate a smooth delivery process, we kindly request a valid street address.
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Delivery Days: All deliveries are conducted Monday through Friday, with the exception of Public Holidays.
- Local Pickups: We are happy to offer you local pickups for non-tyre orders, from Level 9 Toowong Tower, 9 Sherwood Rd, Toowong, QLD 4066. Please note pickup windows are 9am-1pm, Monday - Friday. Email booking is required.
At iEV, we prioritize clarity and efficiency, ensuring your experience with us remains both seamless and professional. Thank you for choosing iEV for your shipping needs.